January 18th, 2010

McNeil Recall

I just wanted to make sure that those looking for last week’s announcement from Johnson & Johnson’s McNeil Consumer Healthcare company could get to their announcement and their information about the recall. As some of you may know, last week, in consultation with the U.S. Food and Drug Administration, McNeil Consumer Healthcare, Division of McNeil-PPC, Inc., a Johnson & Johnson company, announced a voluntary recall of certain over-the-counter products in North America, Central America and the Caribbean. For those interested in the details of this announcement, including the product lots involved, you should visit McNeil’s website, where they have posted their announcement and contact information for consumers. Rather than me explain what you should do if you have questions, I thought it best to provide what McNeil said in their release:

For these instructions or information regarding how to return or dispose of the product, consumers should log on to the internet at www.mcneilproductrecall.com or call 1-888-222-6036 (Monday-Friday 8 a.m. to 10 p.m. Eastern Time, and Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time). Consumers who have medical concerns or questions should contact their healthcare provider. Any adverse reactions may also be reported to the FDA’s MedWatch Program by fax at 1-800-FDA-0178, by mail at MedWatch, FDA, 5600 Fishers Lane, Rockville, MD 20852-9787, or on the MedWatch website at www.fda.gov/medwatch.

You can also follow the latest news on the recall via the Twitter account McNeil created last week (which I tweeted about as well via @JNJComm) @McNeilRecall.

Last week’s release follows two previous recall announcements – the first on Nov. 5, 2009 when McNeil announced a recall of certain lots of Tylenol Arthritis Pain 100 Count bottles and the second on Dec. 18, 2009, when the company expanded the recall to include all lots of Tylenol Arthritis Pain 100 count with the E-Z open cap.

8 Responses to “McNeil Recall”

  1. Sean says

    Given Johnson and Johnson’s response to the last Tylenol recall I am sure the company will take care of the problem and possibly pioneer another feature that will add to the overall quality of the product. What Johnson and Johnson did with the last Tylenol recall was revolutionary and I hope to see that again with this one.

  2. Betsy says

    Sean, get a grip!!! You are brain washed just like the rest of management. This is exactly what you would expect from this company. This is nothing more then a lack of corporate responsibility geared towards consumers and its employees. They ran this company right into the ground with no investment in machinery for almost 25 years. All Johnson & Johnson did was extract ever penny out this plant. If you would have listened to the employees instead of black- balling them for speaking up , you wouldn’t be in this mess. Shame on all of you, especially you CEO Mr. Weldon. Your strategic ideas of not investing at the foundation of this plant , did a belly flop. Did you ever take into consideration the dedicated employees that have kept this plant running for the ” almighty dollar ” for you and your overpaid executives. Apparently not. Heads should roll for these decisions. You got caught and that’s that. I congratulate the FDA on a job well done.

  3. James says

    I never thought I would see this day come. As a 30+ year blue collar employee I have been through many bad times including the tamperings. You could say I’ve seen it all. We as a company were what every other manufacturer wanted to be, trusted, dependable, inovative, top of the world. The once great McNeil has been driven to the brink of extinction by a failure of management to use the experience of the skilled workforce to drive the business forward. Instead they rely on the arrogent leadership of individules with no experience or knowlege in the running of a manufacturing facility. When I started at McNeil we were a group of kids being managed by knowlegable adults who stayed in their positions until retirement. You now have knowlegable adults being managed by kids whose only ambition is to move on to their next position. No one, comming from other postions in the company ie. marketing, sales, or right out of college for that matter has the skills to run a manufacturing plant. With manufacturing knowlegeable leadership comes new equipment, new processes, new products.The skills that made this company great are not recognized because leadership has never cared to take the time to learn how important these skills are. I want people to understand the workers in the plant take great pride in what they do and what they produce. We have done everything that has ever been asked of us and more. All we ask now is to let us help, with our experience, to bring this great company back to the respectability it once held in the eyes of the world. If J&J and McNeil believe they can do this without our help, then we are truely finished as a company.

  4. Cathy says

    I find it hard to believe that a company with a good reputation like Johnson& Johnson would fail miserably when it comes to product quality. Hopefully this teaches a lesson and allows the company to come back with more stringent policies than ever before. Given how the company has reacted in the past I can only hope that we can trust the medicine we have most all taken since we were babies ourselves.

  5. Jogos says

    All drugs have side effects, but since only certain drugs are recalled, what is the criteria for pulling them? One death? Two? What % of users of Hydroxycut develop “liver damage”? How much damage?

    Tylenol causes deaths every year but it’s still on the shelves! I’d just like to see some actual details in these news reports.

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